UPS Maintenance Services & Renewed Warranty Packages

Every UPS needs to be serviced regularly to ensure that it is operating correctly and that its batteries are in good working order. As a minimum, a UPS should be checked at least once a year to prolong the life of your valuable IT equipment. Our technicians are experienced UPS technicians and qualified electricians that can service and maintain any UPS System, our competitive maintenance contracts mean that you save maintenance without missing out of receiving high quality services. A UPS Solutions Maintenance Agreement can normally be established very quickly. Where a unit is out of its warranty period we normally request that an initial pre-contract inspection visit is carried out prior to commencement. Once this is completed, a Maintenance Agreement can be effective almost immediately. Our basic maintenance scheme incorporates: - Environmental checks - Electro-mechanical checks - UPS functional testing - Battery assessment - Provision of service sheets and documentation - Recommendations for remedial work and improvements of current systems. An agreement may include any of the following - Dedicated after hours assistance 24 / 7 - Varying response time: next working day, 4 hours or best effort response - Out of hours visits - Parts and Labour or call out only - Routine preventative maintenance visits - Upgrade of warranty

UPS Solutions Warranties

When you purchase a Uninterruptible Power Supply (UPS) from UPS Solutions your product comes with a Manufacturers Standard warranty. For extra peace of mind we also offer extended warranties with the added inclusions of response time.

Manufacturer’s Standard warranty

The manufacturer’s standard warranty period is either 2 or 3 years from date of purchase (depending on make and model). The standard warranty is a replacement warranty i.e. the faulty part once diagnosed will be sent to you overnight by courier, (onsite warranty services are available, see below). If the replacement part(s) do not resolve the fault, the UPS is completely replaced under warranty. Conditions apply please see our website.

UPS Solutions Extended Warranty

The extended warranty options simply extend the standard warranty by 1-3 years to a maximum of 5 years in total. The standard warranty is a replacement warranty i.e. the faulty part once diagnosed will be sent to you overnight by courier, (onsite warranty services are available, see below). If the replacement part(s) do not resolve the fault, the UPS is completely replaced under warranty. Conditions apply please see our website.