Yes, and that is the point of how we are built. Most sites end up with a UPS vendor, a cooling contractor, a monitoring platform and a separate maintenance provider, and the gaps between them are where outages live. We supply and support all four, so one contract covers the environment and there is nobody to arbitrate between when something stops behaving. See the full range.

Yes, and it is a common way customers start with us. We survey what is installed, report honestly on its condition and remaining life, and pick up maintenance from there. You do not need to replace equipment to change provider, and you do not need to have bought it from us.

Yes. Multi-brand service is core to the business. One maintenance agreement can cover every manufacturer on your floor and every site you run, with one renewal date and one escalation path, backed by 24/7 emergency response.

Our remote monitoring service watches power, thermal and environmental conditions across every manufacturer on the floor and every site you run, normalised into one view rather than one portal per brand. Load, battery condition, temperature, humidity, leak detection and alarm history all report to our service desk, so a degrading battery string or a loading filter is raised with us and scheduled into a planned window before anyone on site notices. DCIM and CREMS extends the same visibility across a whole estate.

On the application, not the agency. We hold elite and gold-tier accreditations with APC by Schneider Electric, Eaton and Vertiv, and we build our own XRT ranges alongside them, so we are not arguing for one ecosystem. Four things decide it: technical fit at the load you actually run, availability and lead time, how serviceable it is in a live room, and lifecycle cost across the years you will own it. Sometimes the answer is a global platform and sometimes it is ours, and we will tell you which one yours is.

Speed is structural rather than promised case by case. We hold stock across our Australian and New Zealand service centres, manufacture our own ranges, work with multiple global suppliers, and can engineer an equivalent when a preferred line is constrained. Where a conventional build is the bottleneck, prefabricated and containerised environments are integrated and tested off site, so far less of the programme happens around your operation.

It changes the numbers, not the disciplines. Rack densities have moved well past what air can economically carry, so heat has to be removed closer to the silicon using liquid cooling, whether rear door, direct-to-chip or immersion, with the coolant distribution and controls that keep it serviceable in a live room. The power path usually has to be rebuilt around it at the same time. That is why we treat AI infrastructure as one power and thermal problem rather than two separate purchases.

A UPS exists to keep a critical load running through a power event. Commercial and industrial energy storage is sized for a different job: shifting load, managing demand charges, supporting renewables or firming a site’s supply. The two are complementary, and on some sites the same lithium technology serves both. We will tell you which one your requirement actually calls for.

Scheduled preventative visits sized to the criticality of the site, electrical and thermal testing, battery testing and condition reporting, firmware and filter attention, spares and consumables, and a defined escalation path with 24/7 emergency response behind it. It can cover every manufacturer on the floor and every site you run under one agreement with a single renewal date, and adding remote monitoring means developing faults are raised between visits rather than at the next one.

Australia wide, with offices and service centres in Sydney, Melbourne, Brisbane, Canberra, Perth and Adelaide, plus Darwin, the Gold Coast, Hobart and the Sunshine Coast, and engineers mobilised to regional and remote sites. We also serve New Zealand, Papua New Guinea and the Pacific. Emergency response runs around the clock, every day of the year, with our own engineers and stock held in region.